Absolutely. We accredit products with the Vegan Society. Other components such as stainless-steel wall brackets, glass bottles, etc are not accredited, but are obviously vegan. To our knowledge, the market does not expect or require such components to be certified.  

Subsidiarity (being local) is important to us, and we balance minimising carbon miles, supporting our local community and provision of high quality and durable products. 

All of our assembly, component packing and starter kit build is currently done in Canning Town in collaboration with Crisis.  Most manufacturing businesses produce their goods on sites outside of London and we have manufacturing partners across the UK. Our liquid soap products are manufactured close to London where our key customers are based, reducing transport carbon miles! Whilst this is positive, we recognise that the various ingredients our manufacturers source to make our liquid soap products come through a global supply chain. The vast majority of our other products by weight are made within 2 hours of London. Our sponges and wall brackets are made in the South of England, with powder coated brackets finished in London.  We source our glass bottles from the North of England, with label printing completed in the North too.  We buy high quality metal top pumps from China because nothing similar in quality or lifecycle longevity can be bought closer (yet!), with (very slow) ship transport to reduce carbon.  

We will continue to diversify our supplier base, moving towards companies aligned to our values, based on the sustainability principles in our Thrive Strategy and our Supplier Code of Conduct.  

Yes, we suggest our unscented hand wash for use in food environments (such as AG1001). Our products meet requirements laid out within and https://www.food.gov.uk/safety-hygiene/cleaning and various legislations including, The Food Safety Act 1990, The General Food Regulations 2004, The Food Safety and Hygiene (England) Regulations 2013, Food Information Regulations 2014, Regulation (EC) No 178/2002, and Regulation (EC) No 852/2004 Regulation (EC) No 853/2004.   

Under these regulations, it’s important for your customers to ensure: 1) the provision, maintenance and cleanliness of sanitary and washing facilities in connection with such premises; and 2) An adequate number of washbasins is to be available, suitably located and designated for cleaning hands. 3) Washbasins for cleaning hands are to be provided with hot and cold running water, materials for cleaning hands and for hygienic drying. Where necessary, the facilities for washing food are to be separate from the hand-washing facility. 

Alas not yet, but we’d love to go that way for materials not easily reusable - and the project with ReLondon in 2022 helped us to make a longer-term plan for getting there - in line with circular economy principles.  

For our wood pulp and cotton sponges^, EN13432, we use certified home compostable pouches and biodegradable labels made from sugar cane waste and hemp linen fibre.  

Our 5L bottles are still made from petrochemical HDPE plastic*, as are the lids and bulk container labels. The 2x5L boxes also use plastic tape and plastic document pouches, and pallets are currently wrapped in plastic*. 

*with recycled content ^supplier self-certified as biodegradable. 

We offer some products to allow businesses to buy compostable products and packaging, and we hope to do this more and more. But for these benefits to come to fruition, they will need to implement compostable waste streams in their business to reduce the risk of contamination of recycling streams, littering of compostable packaging (as some people think, incorrectly that this is ok), or inadequate composting (as they only break down if specific temperature and moisture conditions are met). Through our labelling and social media, where possible we encourage businesses to compost where possible. 

Cleaning removes germs and dirt, lowering the number of them and therefore reducing the risk of spreading infection. We have not tested our products against SARS-CoV-2 (the strain of Coronavirus causing COVID-19) therefore we are unable to say if our products would effectively kill the virus. 

Rest assured we monitor the official research and advice from the World Health Organisation, NHS and UK government about the role of personal hygiene and cleaning products against COVID-19.  Common advice (from the World Health Organisation and many others)1 is to wash your hands with plain soap and water or use an alcohol rub often, for at least 20 seconds, and avoid touching your eyes, mouth and nose to prevent the spread of infection. According to WHO, washing your bare hands often provides more protection than wearing rubber gloves. You can use any of our hand soaps with water to do this. 

Anti-bacterial products should be accredited to BSEN1276. We use lactic acid as a natural preservative system. While lactic acid is also an antibacterial agent and will kill some bacteria, we use it at low concentrations and have not accredited the product for BSEN1276.  

Our daily range is more appropriate for everyday use, leaving the stronger chemicals for the hospitals where they are vital, and studies have show that there is no added health benefit for consumers of antibacterial soap2 and in line with the UK’s plan to tackle antimicrobial resistance3. 

We won’t work with any ingredient tested on animals and we do not test on animals. 

No, our products are free from SLS (sodium lauryl sulphate) and you can also find more info on our labels or from your supplier/distributor.

Please see here.

There are very few businesses that can claim to produce goods on a fully circular basis.  Circular implies a systems level change, with upstream and downstream supplier participation. The Ellen MacArthur Foundation, of which we are a community member, clearly explains the commitments that must be made by business on the road to circularity.  Read here to learn more. 

‘Circular-enabled’ is a phrase coined by Amplify Goods, with a nod to the importance of collaboration across supply chains. From inception, we designed products with circularity front of mind, but also recognising the massive behavioural and cultural shift needed to design out waste in the world. If all actors in the supply chain do their part to design out waste, then we will start moving in a positive direction with pace!  

In practical terms, we sell things with: 

• Less packaging (reduce) 

• Packaging that can be returned for reuse …we’ll encourage that return (reuse) 

• Packaging that can be composted (renew) 

• Packaging that can be widely recycled (recycle) 

In relation to our key product, circular-enabled means: 

• we have identified supplier and customer partners who have agreed to manufacture containers just-in-time and facilitate the re-use of containers 

• we have had our business plans validated in 2022 by ReLondon, a partnership of the Mayor of London and London’s boroughs to improve waste and resource management in the capital and accelerate our transition to a low carbon circular city; and 

• we are investing in EU innovation to bring petrochemical-free options to the B2B market.   

Our expanding compostable sponges are hand-stamped on both sides with clear messaging to help the sponge have a good and long life, and appropriate end of life! We use Versacraft pigment ink, an water-based, fast-drying craft ink that makes crisp, water-resistant impressions. Its recommended for use on wood and cotton, which makes it a great fit for this job. It’s acid free, vegan  (no animal derived ingredients) and non-toxic in normal use. We've avoided solvent-based ink to reduce the footprint and reduce VOC (volatile organic compounds) emissions. We also use a re-inker (refill system) to reduce waste and extend product life by minimising the use of the foam ink pads. We'd love to switch to an ink with even clearer sustainability standards and third party verification - if you know one for the job, do let us know! 

We will likely deliver within 3 weeks but depends what you order: 

• For several items, we make to order, and unless we have a forecast we can’t know if we can fulfil 

• We have built good stock but some first orders totally wipe us out of stock of hundreds of wall brackets etc, 

• We prioritise our existing customers as we grow, as I hope you would want us to, and so  occasionally this involves us delaying a new customer launch. 

• So we want to set expectations that depending on your order we may have to go back into UK manufacture. 

If you are placing a fairly standard initial order of a few cases of half a dozen products, you’ll likely have everything you ordered within 3 weeks